Refund and Returns Policy
Refund and Returns Policy
At Seti Studio, we strive to provide high-quality design services that meet our clients’ expectations. However, we understand that there may be cases where you need to request a refund or return a service. Please read our refund and return policy carefully to ensure you fully understand the procedures involved.
Return Policy
1. Return of Digital Services:
- Due to the nature of digital services (graphic, web, and print designs), returns or exchanges are not available once work on the project has begun. If you are not satisfied with the completed work, please contact us immediately, and we will work with you to resolve any issues.
Refund Policy
1.Requesting a Refund:
- Refund requests can be made within 14 days of payment confirmation if work on the project has not yet begun.
- Refund requests must be submitted via email to [our email address] with details of the order and the reason for the refund.
2. Refund Process:
- Upon receiving a refund request, we will review the request to ensure it meets our criteria.
- You will be notified of our decision within 7 business days.
- If the refund request is approved, the payment will be returned to your account within 14 days from the date of approval notification.
Modifications and Updates
- Seti Studio reserves the right to modify this policy from time to time. Any changes will be posted on this page to ensure you are aware of the current terms and conditions.
Contact Us
- If you have any questions or need assistance regarding the refund and return policy, please contact us via email or phone.
Contact Information
- Thank you for trusting Seti Studio, and we look forward to serving you in the best possible way.
- +2 010 17 8000 23
- +966 53 427 1692
- help@setistudio.com